Qubic

Why do we say that the key recovery is completely anonymous?

With our method, you don't need to send us any personal information. Not even the email or phone associated with your account, nothing at all.

When you order your Backup Card by accessing your Backup Center directly from the App, a number is sent with which the manufacturer can create a card identical to yours, but uninitialized, just as you received it on the first day before connecting it to your App.

Once you have the card, you will be the one who starts the recovery process, which combines the Recovery Seed and the Recovery Key within the secure element, to restore your private key.

How can I diversify the risk of my funds?

A good strategy is to utilize multiple HASHWallet cards with separate HASHWallet accounts associated with different email addresses. (You can create an end-to-end encrypted email account with our partner ProtonMail, here).

You could also enhance security by using a different phone number for each account. This strategy adds an extra layer of protection to your savings.

Nonetheless, remember that transactions cannot be triggered without your HASHWallet. Therefore, even in the unlikely event your account is compromised, the hacker won't be able to access your funds.

What is the Backup Center and how secure is it?

The Backup Center acts as a secure, encrypted cloud-based vault. A server based on the open-source Vault service from HashiCorp.

Its encryption ensures that access is feasible solely through verification on your phone and via your email, where you receive unique authentication codes. Furthermore, all data stored is initially encrypted by your HASHWallet's EAL6+ chip, adding a double layer of encryption for enhanced security - both for access and the stored contents.

Although the Backup Center plays a crucial role in recovering anonymously your private key, it does not store it. Therefore, even in the unlikely event of a security breach, your assets remain completely unreachable.

How is my private key recovered?

Our system uses two fundamental elements to achieve it:

1.   A Recovery Seed, which is stored within the card's chip in a secure environment by the manufacturer.

2.   A Recovery Key, which is generated during the card's initial setup.

While both are vital for the recovery process, neither contains the Private Key.

To initiate the recovery, you'll first request a Backup Card through your App. This step requires authentication via both email and phone, as you'll receive a code on each. Once you have the Backup Card, you can start the recovery process where your Recovery Key and your Recovery Seed will be automatically combined within the secure element to regenerate your original Private Key. Just like that, you're set to manage your crypto assets with ease once again.

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